UNB delivers business knowledge and skills development through a number of interventions including: seminars, workshops, business conferences, retreats; hands-on guidance; demonstrations; Exchange visits; benchmarking; advisory services; grooming; attachment; mentoring; coaching; job shadowing; internship; placement and; peer learning, caravan engagements. With these, the capacity of individuals and business entities are enhanced to start, sustain and grow businesses.

UNB provides business development services through support to individuals and businesses to undertake business registration, contracting and subcontracting, book keeping and financial management, legal and taxation issues, procurement management and business planning and branding, caravan engagements, business creativity and innovation hubs. UNB further provides technical support to individuals and enterprises in identifying business opportunities, emerging business trends especially in the field of e-business.

UNB through its wide linkages and resource pool on successful business practices, supports individuals and businesses in the adoption of appropriate business models, approaches and culture to nurture them into viable and profitable businesses. The interventions for nurturing include: hands-on support, advisory services, mentoring and coaching, exchange visits, benchmarking, grooming, attachment, job shadowing, internship, placement and peer learning, business creativity and innovation hubs. On the other hand, the enhancement of critical management skills is undertaken through interface sessions and other appropriate modalities to ensure business sustainability and growth.

UNB engages with central and local governments to lobby and advocate for a friendly investment and business climate that underscores fair taxes, de-regulation and fair trade among others that inhibit MSME sustainability, expansion and growth. UNB has a database of existing business networks and partnerships for appropriate collaboration for downstream support of MSMEs. In this respect, UNB provides technical support for building networks, linkages, partnership, cooperation and coordination frameworks between Large Enterprises and MSMEs to contribute to Local Economic Development (LED) and promotion of joint ventures.

The Interventions above imply that institutional and process changes will inevitably occur in the business enterprises that UNB will work with. Equally the individuals that will have been targeted by the UNB activities will undergo a mindset, work ethic and cultural change that will direct their involvement in income generating activities and business management. In this regard, UNB will work with the entrepreneurs in domesticating and effectively managing change and thus result in sustenance and growth of their businesses. Having embraced change, it is envisaged that the management of enterprises will continue to institute institutional and process changes as their businesses expand and grow.

UNB facilitates the identification of Micro, Small and Medium Enterprise (MSME) innovators, documents the innovations, link the innovators to potential sponsors/ financiers to incubate and replicate/implement, business innovation and incubation hubs. The innovations are tested and efficacy established. Among the key strategic interventions undertaken, is to develop linkages with existing investment hubs and grant agencies to adopt and cascade the emerging innovations.